Shipping & Delivery

Prices, shipping costs, and delivery information

 

The prices stated on the product pages include the statutory value-added tax and other price components. 

Shipping costs:
Germany: 6,50€
Rest of the world: 16,00€

For digital content (e-books, software, etc.), there are also no shipping costs.


Important: Depending on the country, import duties may apply. These are paid by the buyer upon delivery.

For shipping within Germany we use UPS or DHL.

For shipping within the EU and outside the USA, we use UPS, DHL or German Post.

For shipping to the USA we use USPS. USPS shipments take a long time to ship (up to 3 weeks). Shipments go to the United States by sea and can only be tracked after they arrive in the United States. We ask for a little patience here.

International shipping restrictions due to COVID-19

Sadly due to the ongoing COVID-19 situation, we are not able to supply all of you with our fantastic  materials and tools. Nevertheless, it's up to us to make the most out of these difficult times, to find further inspiration for ourselves and even to inspire others.

Staying at home doesn't have to be dreadful or boring, regardless of the situation in hand. It can also be the gateway to get in tune with our very own creative universe and continue to find our unique creative path.

With that in mind your ClayClaim Crew will do its best to continue to supply all those, that aren't affected by international shipping restrictions. If you have any questions you'd like to ask us regarding the situation or anything else, please don't hesitate to get in touch at shop@clayclaim.com or https://clayclaim.com/pages/kontakt.

Down-below, you will find our latest updates regarding international shipping restrictions. Please note that we'll keep you posted if shipping restrictions change.

For any further information or updates, please directly visit the homepage of our shipping agent https://www.dhl.de/coronavirus-en.

 

#YES we do ship your loot to the following countries:

Europe

Albania, Andorra, Armenia, Austria, Belgium, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, France, Finnland, Georgia, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, North Macedonia, Montenegro, Monaco, Moldavia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom, Ukraine, Vatican City

North, South and Central America & The Caribbean

Anguilla, Argentina, Falkland Islands, French Guiana, Greenland, Mexico, Montserrat, Puerto Rico, Saba, Saint Martin, St. Eustatius, St. Pierre and Miquelon, Turks and Caicos Islands, Virgin Islands(British), Virgin Islands (US), United States (US), Uruguay

Asia

China, Georgia, Hong Kong, Indonesia, India, Israel, Lebanon, Japan, Jordan, Kazakhstan, Korea(North Korea), Qatar, Russia, South Korea, Singapore, Sri Lanka, Turkey

Australia & Oceania

American Samoa, Christmas Islands, Cocos Islands, Cook Islands, Guam, Heard Islands, Kiribati, Marshall Islands, Micronesia, Nauru, Norfolk Island, Palau, Pitcairn Islands, Solomon Islands, Tonga

Africa

Angola, Benin, Canary Islands, Ceuta, Egypt, Eritrea, Equatorial Guinea, Ethiopia, Gabon, Cameroon, Kenya, Madagascar, Mayotte, Melilla, Mozambique, Namibia, Rwanda, Senegal, South Sudan, Tanzania, Togo, Tunisia, Zambia


#NO 
we don't ship your loot to the following countries:

Europe

North, South and Central America & The Caribbean

Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Brazil, Canada, Cayman Islands, Chile, Columbia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Nicaragua, Panama, Paraguay, Peru, Sint Maarten, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Trinidad and Tobago, Venezuela

Asia

Afghanistan, Armenia, Bahrain, Bangladesh, Bhutan, Cambodia, Azerbaijan, Brunei Darussalam, East Timor, Iran, Iraq, Kuwait, Kyrgyzstan, Macao, Malaysia, Oman, Pakistan, Palestinian Territories, Laos, Maldives, Mongolia, Myanmar, Nepal, Philippines, Saudi Arabia, Syria, Taiwan, Tajikistan, Thailand, Turkmenistan, Uzbekistan, Yemen, United Arab Emirates, Vietnam

Australia & Oceania

Australia, Fiji, French Polynesia, Lord Howe Island, New Caledonia, New Zealand, Papua New Guinea, Samoa, Tasmania, Tuvalu, Vanuatu, Wallis and Futuna

Africa

Algeria, Botswana, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Comoros, Congo (Republic of the Congo), Congo (Dem. Republic of the Congo), Djibouti, Eswatini, Gambia, Ghana, Guinea, Guinea-Bissau, Ivory Coast, Lesotho, Liberia, Libya, Malawi, Mali, Mauritania, Mauritius, Marocco, Niger, Nigeria, Reunion, Saint Helena(Ascension and Tristan da Cunha), Seychelles, Sao Tome and Principe, Sierra Leone, Somalia, South Africa, Sudan, Uganda, Western Sahara, Zimbabwe